Gas odor takes priority
If you smell gas, leave the area and contact your gas utility or emergency services from a safe location. Do not keep trying to ignite the burner or troubleshoot a possible gas leak.
For an ignition complaint without gas odor, let the appliance cool before observing the surface. Leave gas connections, internal wiring and concealed parts untouched.
Describe one burner or the whole range
Note whether one burner or several are affected and whether the clicking sound changes. Include any recent spill or cleaning in the history. These details provide context without proving which part has failed.
If the oven has a separate problem, describe it as well. A surface burner issue does not automatically explain an oven that fails to preheat, particularly when the range uses more than one fuel or heating system.
Prepare for a model-specific assessment
Have the model number and affected burner position ready. Clear the area around the range and allow grates and surfaces to cool. Do not move the appliance or remove its connections to prepare for the visit.
The technician assesses the relevant ignition and control operation before recommending work. Ask about the diagnostic visit while scheduling; a repair estimate depends on the identified fault and required parts.